1. Introduction

Welcome to the Privacy Policy for the payment processing services provided by Razorpay on the FincareCRM platform, operated by iTechGrow. This policy explains how we handle, collect, use, disclose, and protect personal and financial information when you make payments through the FincareCRM portal using Razorpay. By using our payment services, you agree to the practices outlined in this policy.

2. Information We Collect

Personal Information: During the payment process, we may collect certain personal information, including but not limited to your name, contact details, and payment-related information.

Financial Information: We may collect financial information necessary to process payments, such as credit/debit card details, bank account information, and transaction details.

3. Use of Information

Payment Processing: The information collected is used solely for the purpose of processing your payments for the services provided by FincareCRM.

Transaction Verification: We may use your information to verify and authenticate transactions to prevent fraudulent activities.

4. Disclosure of Information

Third-Party Service Providers: We may share your payment information with Razorpay, our trusted third-party payment gateway provider, solely for the purpose of processing payments.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

Security Measures: We have implemented security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain payment-related information for as long as necessary to fulfill the purpose of payment processing and to comply with legal obligations.

7. Consent

By using FincareCRM’s payment services through Razorpay, you consent to the collection, processing, and sharing of your information as described in this policy.

8. Changes to this Privacy Policy

Policy Updates: Any revisions to this policy will be reflected on our website, and the effective date of the changes will be indicated.

9. Contact Information

If you have any questions or concerns about this privacy policy or our payment processing, please contact us at info@fincarecrm.com.